Tampa Bay Workforce Alliance

Economic Developer

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9634115 on the ‘Job Number Search’ tab

Education Level: High School Diploma or equivalent

Hiring Requirements:

·         Minimum 2 years Outside Sales and Customer Service experience

·         Valid Florida driver's license and reliable/ dependable transportation

·         Background Checks

·         Motor Vehicle Record Check

·         Intermediate Microsoft Word, Excel, Outlook and PowerPoint

·         Interpersonal skills

·         Organizational skills

·         Must be willing and able to travel locally

Job Duties:

• Scheduling various meetings with individuals, businesses and service appointments
• Initiating conversations with local companies regarding purchasing memberships and promoting the various services that are available with the membership
• Will be involved in training/ workshops, developing and presenting material
• Assist with developing marketing material, i.e. flyers, banners, announcements
• Participate in fundraisers, and gain sponsorships

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9634115
• Contact: www.employflorida.com

Customer Service Representative

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9643354 on the ‘Job Number Search’ tab

Education Level: High School diploma or equivalent  

Hiring Requirements:

·         College degree preferred

·         Experience in a contact center/ help desk environment preferred

·         Experience with broadband products required (personal use acceptable)

·         Previous telecommunications experience preferred

·         Background Checks

·         Reference Checks

·         Basic keyboarding skills

·         Technical aptitude is a plus, but not required for all positions

·         Good listening skills

·         Ability to remain calm under pressure

·         Ability to troubleshoot complex technical issues with little guidance

·         Exceptional conversational and problem solving skills

·         Strong relationship management skills

·         Ability to multi task and be able to diffuse difficult situations

·         Windows (98,ME,2000,XP, Vista) knowledge

·         Mac (OS X) preferred

·         Excel and Word knowledge

·         High level of proficiency with Internet application such as Internet Explorer, Firefox, Outlook, Outlook Express

Job Duties:

·         Make new customers highly successful as quickly as possible, and to keep them satisfied and productive with our products and services on an ongoing basis

·         Primary point of contact with the customer and will build and maintain a solid relationship based on responsiveness and trust

 Pay Range:  $9.00 per hour to start, pay increased to $10.00 per hour after successful completion of 5 weeks training classes that begin March12, 2012

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9643354
• Contact: www.employflorida.com

Overnight Telephone Operator

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9637774 on the ‘Job Number Search’ tab

Education Level: High School Diploma / GED

Hiring Requirements:

• Must be 21 years of age
• 24 months of experience as an answering service operator
• At least one year of inside sales experience
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Must type 60 wpm accurately
• Ability to communicate well, prioritize and handle confidential information with care
• Maintain professional demeanor at all times, and be able to stay awake overnight and work weekends
• Reliable transportation
• Bilingual preferred
• Background and reference check

Job Duties:

·         Responsible for a multi-line phone system for various companies, medical facilities and doctors offices during non business hours

·         Responsible for taking messages, prioritizing phone calls based on urgency and following necessary procedure according to each business or doctors office

·         Responsible for selling services to various businesses that may call to inquire

·         Learn internal computer software and phone system

Pay Range:  $8.00 - $9.00 hourly

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9637774
• Contact: www.employflorida.com

Carpenter/Craftsman

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9646895 on the ‘Job Number Search’ tab

Education Level: High School Diploma / GED

Hiring Requirements:

• 24 months experience
• Background, reference and motor vehicle record check

Job Duties:

·         Carpentry, building exhibits from drawings, working with hand and power tools, saws

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9646895
• Contact: www.employflorida.com

Customer Service Representative

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9645306 on the ‘Job Number Search’ tab

Education Level: High School Diploma/GED

Hiring Requirements:

·         Some experience preferred

·         Must have a valid driver's license and a source of reliable transportation

Job Duties:

·         Seeking outgoing personalities - Working weekend's at large events and festivals

·         Registering parents for a FREE ID kit

·         No experience necessary, training provided.

·         Opportunity's for professional growth

Pay Range:  $7.67 per hour

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9645306
• Contact: www.employflorida.com

Warranty Administrator

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9646758 on the ‘Job Number Search’ tab

Education Level: Associates degree (A. A.) or equivalent from two-year College or technical school; five years or more related experience and/or training; or equivalent combination of education and experience

Hiring Requirements: 

• Intermediate to advanced experience working with Microsoft Office products.
• Able to work in a fast paced, service oriented environment.
• Requires excellent interpersonal and customer service skills.
• Experience with time entry, billing, scheduling and light accounting preferred.
• Prior experience working in the power generation industry or industrial environment desired.
• Criminal back ground screen, and Drug screen will be conducted
• Reference checks and physical also required

Job Duties:

• Responsible for properly handling all warranty claims including verification of serial numbers, part numbers warranty expiration dates.
• Gather all billing and start-up documents for units involved.
• Invoice all approved warranty claims.
• Analyze manufacture policy and rates to determine billable amounts.
• Data entry into internal system for all new claims.
• Mediate with manufacturers on claims that are denied.
• Provide manufacturers with information as needed.
• Request approvals from manufacturer vendor for out of warranty issues.
• Assist TAW^âdealers in filing warranty claims.
• Oversee all warranty parts and parts returns.
• Provide training to new personnel relating to warranties.
• Distribute applicable manufacture service bulletins.
• Observe all safety procedures and policies and use proper protective equipment (especially eye, ear protection and steel toe shoes/boots, gloves, etc.)

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9646758
• Contact: www.employflorida.com

Sales Support Professional

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9642354 on the ‘Job Number Search’ tab

Education Level: High School diploma or equivalent

Hiring Requirements:

• Minimum of 1 year experience within an inside sales environment
• Equivalent education or experience may be substituted for any of the above
• Drug Testing/Screening
• Background Checks
• Reference Checks
• Must pass both a criminal background check and drug screen
• Must show proof of highest education completed prior to start (minimum HS Diploma or GED)
• Must have at least 1 year of inside sales and customer service experience
• Must be able to meet sales quotas
• Must have the ability to multitask

Job Duties:

• Continuously work to provide service excellence on every call, resulting in high customer satisfaction scores
• Provide responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution)
• Provide customer with recommendations to promote and achieve sales of products and/or services
• Deliver and exceed targets for sales/conversions
• Deliver and exceed customer-specified service levels for handle time.
  Use scripts as a guide to sell the product or service
• Answer billing questions by talking through components of customer accounts
• Uses computerized systems to track, document and retrieve information
• Track, document and retrieve information in call tracking database
• Handle customers' objections and rebuttals by referring them to published materials and or to senior staff
• Learn, understand, retain and regularly update and demonstrate product/process knowledge

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9642354
• Contact: www.employflorida.com

Delivery/Service Technician

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9645176 on the ‘Job Number Search’ tab

Education Level: High School Diploma / GED

Hiring Requirements:

• Valid Driver's License
• Lift 80 lbs
• Clean driving record (three years of driving history)
• Must have general plumbing knowledge/background
• Must have prior service technician experience
• Must be able to operate a forklift
• Must have own basic tools
• Employment test - A test of an individual's knowledge of each control valve and each water system design of the most common systems that are maintained by American General Water Systems Inc. Candidates must be proficient in each system to be considered for this opportunity.

Knowledge, Skills and Abilities:

• Troubleshooting system malfunctions
• Ability to repair and maintain customer's water treatment equipment
• Install and service water systems
• Meeting appointment times
• Delivering product to customers in a timely manner
• Communicating with customers about the service or repair needed
• Responsible for other duties as needed
• Ability to work with hands and think out a problem
• Driving for a period of up to 2 hours to a job
• May have to work in the rain

Job Duties: 

·         Deliver materials for equipment & check out system

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9645176
• Contact: www.employflorida.com

Collector

Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9646138 on the ‘Job Number Search’ tab

Education Level: Associates Degree

Hiring Requirements:

•  1 year experience in first party collections preferred
• Experience with higher education debt preferred
• Proficiency with Excel and Talisma
• Drug Screen, background and credit check

Job Duties:

·         Soft collector - under 30 days

·         Will contact overdue accounts by phone and email to collect past due balances

·         Query information from Talisma to create a call list and work within Excel to identify account to call

Pay Range: $13.00 hourly

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9646138
• Contact: www.employflorida.com

Sales Manager

​Contact:  If you are interested in this job, please go to www.​employflorida.​com, click on

‘Find a Job’ and type in the Job Order Number 9646789 on the ‘Job Number Search’ tab

Education Level:  Bachelors Degree or equivalent experience required

Hiring Requirements:

• Valid Driver's License
• Must have clean driving record
• 2 years front line level business to business selling experience
• 2 years business to business sales managements experience of at least seven Account Managers
• Must possess strong knowledge of Consultative Selling Skills
• Prior formal (classroom) sales and sales management training
• Strong presentation skills
• Proficiency in Microsoft Office
• Drug Screen, background and motor vehicle record check

Job Duties:

• Recruit, select, hire, develop and educate Account Manager, Sales Representatives and Sales Associates
• Communicate sales objectives and ensure the sales team achieves and exceeds sales, revenue, profit and market share goals
• Work with sales team to develop existing and new business opportunities by successfully selling the company's values, competitive advantages and core competencies
• Conduct performance evaluations and coach account managers providing specific and detailed feedback on their sales skills, execution of sales techniques, and attainment of activity, territory , revenue, profit plans and overall performance
• Ensure Account manager retention rate exceeds 90% annualized
• Ensure accurate Account Manager reporting of all new sales, account losses, and accounts at risk
• Utilize and ensure Account Manager utilization of the Sales Automation software (Goldmine)
• Evaluate new sales opportunities and execute appropriate business activity, including due diligence, structuring of deals and gaining appropriate senior level approval
• Monitor results versus plan by evaluating daily, weekly, monthly, quarterly and yearly sales reports, to focus on sales growth improvement opportunities
• Direct the administration and adherence to an expense budget for the assigned sales group
• Build a disciplined sales team that effectively utilizes Aramark sales process skills to achieve sales objectives
• Create a pervasive sales culture that fosters a strong brand orientation and supports the management and achievement of sales objectives
• Effectively build and maintain a total team environment with Operations and other support staff
• Maintain Compliance with all Federal, State and local laws, including all AUS and Sales Team policies and Procedures
• Ensure Sales Team meets or exceeds established weekly activity standards

Pay Range:  $70,000.00 - $80,000.00 annually

• Date Posted: 02/22/2012
• Location: Tampa FL
• Reference #: 9646789
• Contact: www.employflorida.com